iOS PocketUp Rewards App Privacy Notice

Last Updated: December 18, 2024

This is the Privacy Notice (“Notice”) for the PocketUp App, which is owned and operated

by Mistplay Inc. ("PocketUp", "we", "our", or "us"). PocketUp is an app that rewards you for

completing surveys, testing products, promoting offers, and for everyday tasks(the

“App”). This Notice is between the App users (“User”, “Users”, “you”, or “your”) and

contains important information about your rights and requirements relating to the

services offered by PocketUp in the App (“Services”). This Notice explains how we collect,

use, disclose, and process your personal data when you use the PocketUp app, its

that directly or indirectly identifies you, relates to, describes, is reasonably capable of

being associated with, or could be linked to you. Examples of personal data include your

name, email address, phone number, gender, age, and other information about you,

such as data about your device or how you use the Services.

This Privacy Notice does not apply to independent data processing activities undertaken

by third parties such as the survey providers, affiliate platforms, networks, mobile games,

retailers, or other commercial websites or mobile applications (collectively, “Partners”)

that promote their products, services, offers, surveys, or programs on our PocketUp app.

You should review Partners’ terms of use and privacy policies before engaging with them.

For more information about how we work with our Partners, please read Section 3. Who

If you reside in one of the following States in the USA, please see Annex A: Region-Specific

Notices: California, Virginia, Colorado, Connecticut, Utah, Iowa, Indiana, Tennessee, Texas,

Florida, Montana, Oregon, Delaware, New Hampshire, New Jersey, Kentucky, Nebraska,

and Rhode Island.

1. Information We Collect About You

PocketUp is the controller, within the meaning of applicable laws, with regard to the

collection, processing, and use of personal data in the context of the Services and as

described in this Notice. This means PocketUp is responsible for deciding the purpose

and the means of how your personal information will be used and processed. We collect

information about you, which includes:

● Your name, age, gender, phone number, passwords, and email that you enter

survey questionnaires, may seek demographic information like household size,

income, ethnic identity, and age for us to understand your interests and

preferences better (“Survey Data”).

● Your device information such as platform, device model, operating system, unique

device identifier, identifier for advertisers (“IDFA”), IP address, and device location;

● Session ID, information on how you access the Services (including frequency, what

time, how long, and from which device(s), active users, and intervals), your activity

and engagement within the Services (such as in-app events, tasks, surveys,

ratings), your approximate and precise location or the country from which you are

accessing the Services (“Usage Data”);

2. Use Of Personal Data

PocketUp may link or combine the personal data we collect through several methods,

including but not limited to software integrations, tools, and proprietary machine

learning algorithms or artificial intelligence (“AI”), so that we may provide you with a

personalized experience. We may use your personal data to:

● provide, deliver, monitor, and improve our Services. Reward Points for survey

completion, shopping, and other task completion. Enable gift card redemption.

This includes billing advertising clients, accounting, calculating Points earned in

connection with and otherwise enabling the Rewards Program.

● personalize advertisements and promotions of surveys, shopping, and other

features on PocketUp.

automated detection of fraudulent activities.

● improve and develop new products and update features in our Services.

● create industry reports and develop insights about our business with aggregate

data or in a deidentified format that cannot be used to re-identify Users.

The legal basis for PocketUp processing your personal data as described in this Notice

will typically include one or more of the following:

● performance of our Services to you and our other Users, including running the

Rewards Program and providing customer support.

● meeting our legal and compliance obligations under applicable laws.

● legitimate interest in, monitoring, promoting, and improving the Services we

requiring us to disclose your personal information.

● Survey Partners. We partner with third-party survey panels like to promote and

display links to surveys and questionnaires that are administered onwebsites

and/ or digital properties controlled by survey providers and/or their own affiliates

(“Survey Partners”). By clicking on a third-party survey link, visiting our Survey

Partners’ websites, and completing third-party surveys, you may become a known

respondent to our Survey Partners, subject to Survey Partners’ own terms of use

and privacy policies. Please review any such terms of use and privacy policies

carefully and contact the Survey Partners directly if you have any questions about

their use of your personal data or wish to exercise your rights. You agree that we

eligibility for participation in future surveys and personalize the third-party surveys

that will be available for you to complete in exchange for Points.

for cross-contextual behavioral advertising and campaign optimization purposes,

including preventing the display of PocketUp advertisements to existing users,

retargeting inactive users, and reaching new users.

● Affiliate Platforms. We partner with affiliate marketing platforms, for example but

not limited to Commission Junction LLC and IMPACT, to extend certain offers from

reputable brands and advertisers to our users. Affiliate platforms provide us with

links that we promote on the PocketUp app. When you interact with these offers by

following such links to the advertisers’ websites, the affiliate platform may collect

and use your personal data, including your device's advertising identifier and IP

address. For example, by accepting this Privacy Notice, creating a PocketUp

account, and selecting offers promoted by Commission Junction, you also agree

to Commission Junction’s Privacy Notice, available here. If you wish to access the

● Suppliers. Our suppliers may access and process your personal data to support

the Services’ functionality, including testing, processing customer support

performance of our marketing campaigns.

● Law Enforcement, Regulators, and Other Parties for Legal and Security Reasons.

We may disclose personal data when necessary to protect the legal rights of

PocketUp, users, or partners to avoid fraud and unnecessary risks in complying

with laws or court orders.

● Corporate Affiliates and Transaction Parties. We may share your personal data

with our subsidiaries or affiliates under common corporate control for the

4. How We Store, Transfer and Secure Personal Information About You

Mistplay Inc. is incorporated and maintains its principal place of business in Canada. We

store information collected from your device on our Amazon Web Services servers in the

United States. The information we collect may be transferred, stored, or used in other

jurisdictions where our Partners may be located.

We take your privacy seriously and do our best to implement appropriate organizational

practices, technical measures, and physical safeguards to protect the personal data you

share with us.

inform us if your personal data changes or should be corrected.

Depending on your jurisdiction, your rights may include:

● The Right to Opt Out of Push Notifications. You can opt out of receiving push

notifications through your device settings.

● The Right to Withdraw Consent. For some data processing activities, you may

withdraw your consent at any time by changing your device settings (e.g., by

turning off “Allow Apps to Request to Track” in your iOS device settings). You may

also submit a request to support@pocketupapp.zendesk.com. We will promptly

respond to such requests as required to do so under applicable laws. Withdrawing

consent may impact your use of the Services, such as access to our Rewards

● The Right to Delete Your Account. You may submit a request to delete your

PocketUp account by navigating to the Account Deletion feature found in the

associated with your de-activated account will be deleted or anonymized within

six months of account deletion, except that data related to your redemption of

points for rewards may be retained as required to comply with applicable legal

and regulatory requirements, typically six years.

PocketUp will only retain personal data for as long as is required by law, as long as

you use the Services, or as long as is necessary for PocketUp to achieve the

purposes for which it was collected. PocketUp account balances or rewards

earned as of termination must be preserved for some period to allow for such

Note, if a User does not use the Services for at least one hundred eighty (180) days,

the User’s Inactive Account may be terminated, Points earned may automatically

information (where permitted by applicable law), we may continue to do so in a

de-identified manner and will not attempt to re-identify you. To delete personal

data held by third-party Partners, please contact them directly using the

6.3 Cookies And Other Tracking Technologies

you come back to the website or browse from one page to another.

managing cookies is slightly different for each internet browser. You can check the

specific steps in your particular browser help menu. You may also be able to reset

rights or comment about this Notice and our privacy practices, you may reach out to our

data protection office at:

Suite 200 - 1001 Blvd Robert-Bourassa, Montréal, QC H3B 0A7 Canada

Email: privacy@pocketupapp.zendesk.com.

Specific Notice For Residents Of The United States